Exchange/Replace Policy

Replacement Policy

  • Hassle-Free Product Replacement: We understand that customer satisfaction is paramount. If, for any reason, you are not completely satisfied with our product or service, we offer a convenient replacement option. You can exchange your unused product with any other item from our extensive range within 4 days of delivery.
  • Comprehensive Manufacturing Warranty: We stand behind the quality of our sneakers. With every purchase, you receive a complete one-month manufacturing warranty. This ensures that you have peace of mind knowing that your investment is protected.
  • Transparent Replacement Policy: While we do provide complimentary products on certain occasions, please note that replacements for these items will be chargeable. We aim to maintain transparency and fairness in our processes, ensuring a mutually beneficial relationship with our valued customers. Additionally, if you have used discount coupon above 20% from the committed amount, the replacement for the products will be additional. No Refunds, Only Replacements: Please note that we do not provide refunds. We make every effort to ensure that your replacement needs are met to the best of our ability.
  • Wide Pickup Coverage: Our pickup service is available in over 9000+ pincodes. We strive to make the return process as convenient as possible. However, if we are unable to arrange a pickup from your location, we kindly request you to ship the parcel to our warehouse located in Punjab.
  • Simplified Replacement Process: We value your time and want to make the replacement process as effortless as possible. To initiate a replacement, simply fill out the form provided in the link or scan the QR code below. Our dedicated team will handle your request promptly and ensure a seamless experience.

     

    You can directly opt in for replacement by just filling the form in the link or scan the QR code below 

    At SPIFFERS, we are committed to providing exceptional products and services. Our customer-centric approach ensures that your satisfaction is our top priority. If you have any further inquiries or require assistance, please do not hesitate to reach out to our knowledgeable support team.