Exchange/Replace Policy

Replacement Policy

• Hassle-Free Product Replacement: We understand that customer satisfaction is paramount. If, for any reason, you are not completely satisfied with our product or service, we offer a convenient replacement option. You can exchange your unused product with any other item from our extensive range within 4 days of delivery.
• Comprehensive Manufacturing Warranty: We stand behind the quality of our sneakers. With every purchase, you receive a complete one-month manufacturing warranty. This ensures that you have peace of mind knowing that your investment is protected.
• Transparent Replacement Policy: While we do provide complimentary products on certain occasions, please note that replacements for these items will be chargeable. We aim to maintain transparency and fairness in our processes, ensuring a mutually beneficial relationship with our valued customers. Additionally, if you have used discount coupon above 20% from the committed amount, the replacement for the products will be additional. No Refunds, Only Replacements: Please note that we do not provide refunds. We make every effort to ensure that your replacement needs are met to the best of our ability.
• Wide Pickup Coverage: Our pickup service is available in over 9000+ pincodes. We strive to make the return process as convenient as possible. However, if we are unable to arrange a pickup from your location, we kindly request you to ship the parcel to our warehouse located in Punjab.
• Simplified Replacement Process: We value your time and want to make the replacement process as effortless as possible. To initiate a replacement, simply fill out the form provided in the link or scan the QR code below. Our dedicated team will handle your request promptly and ensure a seamless experience.

 

You can directly opt in for replacement by just filling the form in the link or scan the QR code below 

• https://bit.ly/replacement_form
  
  
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