Refund policy

Replacement Only Policy

Hassle-Free Product Replacement: We understand that customer satisfaction is paramount. If, for any reason, you are not completely satisfied with our product or service, we offer a convenient replacement option. You can exchange your unused product with any other available item from our extensive range within 4 days of delivery. Please note that replacements can only be made for products currently in stock on our website; any out-of-stock items cannot be exchanged for a previously purchased product.

Comprehensive Manufacturing Warranty: We stand behind the quality of our sneakers. With every purchase, you receive a complete one-month manufacturing warranty, ensuring that your investment is protected.

Transparent Replacement Policy: While we do provide complimentary products on certain occasions, replacements for these items will be chargeable. Additionally, if you have used a discount coupon exceeding 20% off the committed amount, the replacement for the product will be chargeable. We aim to maintain transparency and fairness, ensuring a mutually beneficial relationship with our valued customers.

No Refunds, Only Replacements: Please note that we do not provide refunds. We make every effort to ensure that your replacement needs are met to the best of our ability.

Wide Pickup Coverage: Our pickup service is available in 9000+ pincodes for your convenience. However, if we are unable to arrange a pickup from your location, we kindly request you to ship the parcel to our warehouse located in Punjab.

Simplified Replacement Process: We value your time and strive to make the replacement process effortless. To initiate a replacement, simply fill out the form provided in Request a replacement page. Our dedicated team will handle your request promptly, ensuring a seamless experience.